FAQs

FAQ Page

Frequently Asked Questions

General Community Information

What are your office hours?
For Mirabella Apartments’s up to date office hours please refer to our Contact Us page.
Is the community pet friendly?
Yes, Mirabella Apartments is a pet friendly community. For our full pet policy please refer to our Pet Policy section on the Amenities page.
What types of floor plans do you offer?
Mirabella Apartments offers one-, two-, and three-bedroom apartments.
Where are you located?
Mirabella Apartments is located at 12055 Sabo Rd. Houston, Tx. 77089.
What makes your community unique?
Our prime location puts you close to it all major highways, shopping, dining, and a movie theater are just minutes away. Plus, you're less than 25 minutes from Downtown Houston, and a short drive from NASA's Space Center Houston and the beaches in Galveston.
Do you offer furnished units?
Yes, Mirabella Apartments partners with CORT furniture to offer home furnishing packages.
Is smoking permitted on the property?
Yes, smoking is allowed outside of all buildings on site.

Leasing and Application Process

How do I schedule a tour?
Tours can be scheduled through our website, phone, email, or in person.
What documents are required to apply?
Offer letters, bank statements, and tax returns are accepted as valid forms of income verification and a valid government issued identification card.
What are the income or credit requirements?
Income requirements are 3x the monthly rent and credit screening is completed by a third-party vendor.
How do I apply?
Our application is entirely online, simply choose the apartment unit you'd like to apply for and click apply now. You can also apply in person.
Is renter's insurance required?
Yes, Mirabella Apartments requires renter's insurance.
How long does the approval process take?
The approval process takes approximately 3 business days.
Do you offer short term leases?
Yes, Mirabella Apartments offers short-term leases starting at 3 months.
Do you run background and credit checks?
Yes, Mirabella Apartments requires a background and credit check for all lease holders over the age of 18.

Pricing, Fees, and Deposits

How much is the security deposit?
For details on fees, please check our Floorplans page or reach out to the leasing team directly.
Which utilities are included in rent?
Our base rent does not include utilities.
What utilities am I responsible for?
Residents are responsible for water, electricity, cable, and internet. For a full list of fees please check out our page.
When is rent due and what payment methods are accepted?
Rent is due on the 1st of each month. Payment methods accepted are online payments or money orders.

Move-In, Lease Terms

What lease terms do you offer?
Mirabella Apartments offers 3 to 16 months lease terms.
What is required on move-in day?
Move-in day requirements include proof of renter’s insurance, proof of electricity service, payment of the move-in prorated amount, signed lease agreement, and government issued ID.
Do you allow subletting or lease transfers?
Subletting is not permitted. However, a lease transfer to another unit onsite is acceptable.
What is your move-out policy?
A 60-day notice to vacate and fulfill payment through the end of the term.

Amenities and Lifestyle

What amenities do you offer?
Are amenities open 24/7?
Yes, the Cardio and Strength Training Studio, along with the Amazon Package Lockers, are accessible 24/7. All other amenity areas are open daily from 10:00 AM to 10:00 PM.
Can residents reserve amenity spaces for private events?
No, amenities at Mirabella Apartments are not available to reserve for private events.
Is Wi-Fi available in common areas?
No, Wi-Fi is not available in the common areas of Mirabella Apartments.
Do you offer a guest suite for visitors, and what does it include?
No, Mirabella Apartments does not offer a guest suite.
Is parking available onsite?
Yes, Mirabella Apartments offers free open parking and reserved covered parking for a monthly fee.
Do you offer EV charging stations?
No, Mirabella Apartments does not offer EV charging stations.
Is bike storage available?
No, Mirabella Apartments does not offer bike storage.
How does package delivery work?
At Mirabella Apartments packages are delivered to the package lockers.
Are there resident events or community activities?
Yes, Mirabella Apartments offers resident events throughout the year to bring our community together and provide an opportunity for residents to meet their neighbors.

Guests

How do residents reserve the guest suite, and what is the nightly rate?
Mirabella Apartments does not offer a guest suite.
Is guest parking available?
Yes, at Mirabella Apartments guest parking is available.
How do guests access the building?
At Mirabella Apartments guests will call the resident from the access gate for entry.

Accessibility

Is the building accessible for individuals with disabilities?
Yes, the community is accessible to all approved residents and their guests.
Are amenities and common areas accessible?
Yes, all amenities and common areas are accessible.
Do you offer accessible parking spaces?
Yes, accessible and guest parking is available.

Pets

Do you allow pets?
Yes, Mirabella Apartments is a pet friendly community. All pets approved through our pet screening vendor are welcome. For more information, please refer to our Pet Policy page on the Amenities page.
Are there any breed restrictions?
Yes, any aggressive breeds stated on our community policies are restricted unless approved as a service animal. For more information, please refer to our Pet Policy page on the Amenities page.
How many pets are allowed per apartment?
A maximum of 2 pets are allowed per unit. For more information, please refer to our Pet Policy page on the Amenities page.
Are service animals permitted?
Yes, service animals are permitted once approved through pet screening. For more information, please refer to our Pet Policy page on the Amenities page.
Do you have pet amenities?
Yes, Mirabella Apartments has a dog park on site.
Is there a pet deposit or a pet rent?
For details on our full pet information, please refer to our Pet Policy page on the Amenities page.

Neighborhood

What neighborhood is the property located in?
Mirabella Apartments is located in the Southeast Houston, South Belt/Ellington neighborhood in Houston, Texas.
What shops, restaurants, and grocery stores are nearby?
We are conveniently located near Kroger, HEB, SAMS, Walmart, Target, Gringos, Chilis, Olive Garden, and the Bay Brook Area. For more places nearby refer to our Maps and Directions page.
What school is the property zoned to?
Mirabella Apartments is zoned to Pasadena ISD; Stuchberry Elementary, Morris Middle School, Beverly Hills Intermediate, and Dobie High School.
What universities are close by?
We are located near University of Houston, San Jacinto College, and University of Houston Clear Lake.
How close is the nearest public transit stop?
We are located 0.5 miles from the closest public transit stop.

Resident Resources

How do I pay my rent?
Rent payments are made through our resident portal website, community app, or in the office during business hours.
How do I renew my lease?
Lease contract renewals are completed online through our website or in the office during business hours.
How do I submit a maintenance request?
Maintenance requests can be completed through our website, community app or a member of our team can submit for you by phone or in person at the office.
Is there an online portal for residents?
Yes, our residents are provided with access to a resident portal for their lease signing, service requests and online payments.
Do residents get partner perks or discounts?
Yes, we offer partner perks and discounts through Bilt Rewards.